CPSA Evaluation

Sapere was contracted to provide an evaluation of the 2012 Community Pharmacy Services Agreement - jointly funded by DHBs and the Ministry of Health.  

The evaluation was undertaken from a broad perspective including a financial analysis; a qualitative analysis based on interviews and visits with pharmacies and an analysis of patients’ health outcomes. 

Key findings include:

  • the contract delivered its financial expectations for DHBs through the management of the funding envelope
  • the contract introduced a new service model which is valued by pharmacists, and though it has ‘nudged’ pharmacist services towards patient-centric services there is further room for development
  • the Long-Term Conditions service didn’t result in improved health outcomes (measured by hospitalisation rates) for patients, however there were other benefits of the service, such as starting the process to contract community pharmacy to deliver patient-centric services, rather than funding them solely to dispense pharmaceuticals.
Sapere CPSA Evaluation - Short Report (645 KB)
Sapere CPSA Evaluation - Full Report (3MB)